General Sauna FAQs
How long should I stay in a sauna per session?
Most sessions last 15–30 minutes, depending on personal tolerance and the type of sauna. Start with shorter durations and work your way up.
Do your saunas require professional installation?
No, our saunas are designed for easy assembly and come with step-by-step instructions. Most customers can set them up with just a few basic tools.
Are your saunas safe to use daily?
Yes! Daily use is safe for most healthy individuals. However, if you have any medical conditions or are pregnant, we recommend consulting with your doctor first.
Product-Specific FAQs
What materials are your saunas made from?
We use high-quality, hypoallergenic wood like Canadian Hemlock or Red Cedar, which is durable, non-toxic, and resistant to cracking or warping.
How long does it take for the sauna to heat up?
Typically, our saunas heat up within 10–20 minutes, depending on the model and ambient temperature.
How long does it take to assemble?
Most customers can fully assemble the sauna in 1 to 2 hours with 2 people. We provide detailed instructions and video tutorials to guide you.
Warranty FAQs
Do your saunas come with a warranty?
Yes, all of our saunas include a manufacturer’s warranty, typically covering parts and structural integrity.
What if I have an issue with my sauna?
We offer dedicated customer support to help with troubleshooting, replacement parts, or warranty claims.
How long is the warranty period?
All of our saunas come with a 5-year warranty. Please contact us if anything happens