How often should I use the sauna?

We recommend using the sauna 2-3 times a week for optimal benefits. However, listen to your body and adjust as needed.

How long should I stay in the sauna?

Start with 10-15 minutes per session, gradually increasing to 20-30 minutes as your body adjusts.

What are the health benefits of using a sauna?

Regular sauna use can help detoxify the body, improve circulation, relax muscles, reduce stress, and enhance overall well-being.

Can anyone use the sauna?

While most people can benefit from sauna use, those with certain medical conditions (e.g., heart problems, pregnancy) should consult a doctor first.

Can I add aromatherapy or essential oils to my sauna?

Yes, many of our saunas have built-in options for aromatherapy, allowing you to add your favorite essential oils to enhance relaxation and promote a soothing atmosphere.

Is the sauna easy to assemble?

Yes! Our saunas come with detailed instructions, and many customers find the assembly process straightforward. We also have video guides on what tools on you'll need easy way to install your sauna.

What is the difference between a Barrel Sauna and a Cabin Sauna?

A Barrel Sauna is typically more compact and has a unique, round design that promotes better heat circulation. It’s ideal for outdoor settings with limited space. A Cabin Sauna, on the other hand, has a traditional rectangular shape and offers more room for seating and a more spacious interior, making it a great option for larger spaces or family use.

Do saunas use a lot of electricity?

Our saunas are energy-efficient, with power consumption varying by model. Infrared saunas typically use less power compared to any other models

Can I change the delivery address after the order has shipped?

If the delivery address is changed after the order leaves the factory, a $250 charge will apply. This fee will be added to your account. Please make sure to confirm the correct address before shipment.

Who is responsible for unloading the sauna crate?

As per Dundalk's shipping terms, the customer is responsible for unloading the crate from the delivery truck. If the crate is 92" or shorter, it can be unloaded using a liftgate. If it’s longer than 92", the customer must arrange for equipment to unload it or use one of the alternative methods provided.

What happens if I need to cancel my order?

You can cancel your order within 14 days of entry without a penalty. After 14 days, a $65 cancellation fee applies. Orders cannot be canceled within 7 days of shipment. For Canadian Timber Collection products, dealers have 24 hours to cancel with a $65 fee.

Can I track the status of my sauna shipment?

Yes! Once your sauna has shipped, we will provide tracking information so you can monitor the progress of your delivery. If you have any questions about your shipment’s status, please don’t hesitate to reach out to us.

Do you offer free shipping?

Yes! We offer Free shipping on saunas for shipping quotes to Hawaii and Alaska, please call us for details.

What is the shipping fee for sauna accessories?

Shipping for sauna accessories has a flat fee of $55.

Do you handle customs and border crossing?

Yes, Dundalk handles all requirements for customs and border crossing for international shipments. You don’t need to worry about this process.

Do I need to unload the sauna crate myself?

If the crate is longer than 92 inches, the customer is responsible for unloading the crate from the truck. Please make sure to have the necessary equipment or personnel to handle this task.